Venture Solutions offers a full suite of customer communication management (CCM) solutions for healthcare organizations. We work with you to leverage omni-channel delivery tools for personalized, effective print and digital member communications. Our industry-leading experts actively track industry trends and best practices for CCM in the healthcare niche so they can offer knowledgeable recommendations for improvement.
From electronic billing statements to simplified payment portals, member IDs, welcome kits, EOBs, ANOCs, and other letters, we offer a full suite of omni-channel communications solutions for healthcare providers: monitor communications at every stage, easily create new communications, and even deploy targeted direct marketing campaigns.
To make your print programs as efficient and cost-effective as possible, you need a partner with the latest in print and mail solutions for healthcare providers. Venture Solutions is equipped with cutting-edge equipment to produce all your print communications as part of an effective omni-channel delivery strategy.
Many of our healthcare clients have partnered with Venture Solutions to create landing pages, healthcare billing provider payment portals, online member processes, and smart forms in addition to our data services and document composition solutions. Our solutions empower you to develop a comprehensive communications strategy for healthcare that includes engaging with members online while reducing call center volumes.
Personalized and interactive communications for healthcare members are the latest trend in CCM for healthcare providers. Venture Solutions has proven success with clients who have implemented dynamic content, accessible PDFs, and personalized video for their healthcare communications.
Years in Business
Average Client Tenure
Annual Printed Communications
Clients in Healthcare
1 Omni-Channel Delivery Strategies That Work
Whether you would like to drive up e-adoption rates or need a backup for when paperless statement delivery fails, Venture Solutions leverages print and digital delivery channels that work in harmony with each other to create an engaging and effective member experience. You can rely on the deep industry expertise of our team and reap the benefits of using CCM solutions from a dependable partner.
2 Intelligent Print and Mail Driven by Data
Our highly advanced data processing and intelligent production capabilities ensure every mailing is accurate and of the highest quality. As a top-tier CCM solution provider, we can perform rigorous analysis to ensure mailing address hygiene so you can stop sending communications into the abyss and reduce costs from returned mail. Reporting analytics give you a comprehensive view of your communication programs for fully self-service regulatory compliance monitoring.
3 More Relevant Messaging to Strengthen Relationships
Rules-based dynamic content tailors each member communication to cover all the relevant information related to their plan. Content can better reflect the status of their coverage and include any specific information that may not apply to an entire mailing group. Personalized messaging signals to members that they are more than an ID number in your database and that they can trust you to deliver services specific to their needs.
4 Digital Delivery with End-to-End Security
Deliver links to electronic EOBs, statements, welcome kits, ANOCs, and other notices via SMS text, email, or personalized video. These paperless communications are viewable through your own member portal via API integration with Venture Access™.
"Our Venture Solutions account managers have been working with us for many years. It feels like they are part of our team."
SVP of Operations—Managed Healthcare Client
"Venture Solutions is doing great at meeting all of our needs in a timely fashion. Quick responses, clear communication, easy transfer of data process. Love working with our reps! It is very easy to communicate with both of them and they are always there to help and offer solutions when needed. These two make a fantastic team!"
VP of Operations—Large University Medical Provider
"Our Sales rep and support staff are the BEST! It is safe to say that without them, we wouldn't be as satisfied as we are."
Director of Procurement—Large Healthcare Provider Client
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