Customer Communications Management (CCM) Solutions for the Healthcare Industry

Venture Solutions offers a full suite of customer communication management (CCM) solutions for healthcare organizations. We work with you to leverage multi-channel delivery tools for personalized, effective print and digital member communications. Our industry-leading experts actively track niche healthcare trends and best practices so they can offer knowledgeable recommendations for your growing CCM enterprise.

Customer Communications Management for Health Services

Digital Solutions

From electronic billing statements to simplified payment portals, member IDs, welcome kits, EOBs, ANOCs, and other letters and forms, we offer a full suite of omni-channel communications solutions for healthcare providers. Our solutions can consolidate data from multiple healthcare sources, all within a single portal. Monitor communications at every stage, create new letters and correspondence, and even deploy synchronized communications across all available channels through Venture Access™.

Print & Mail

To make your print programs as efficient and cost-effective as possible, you need a CCM solutions provider with the latest in print and mail solutions for healthcare organizations. Venture Solutions’ secure CCM framework is equipped with cutting-edge equipment to produce all your print communications as part of an effective multi-channel customer communications strategy for the healthcare industry.

Web Development

Many of our healthcare clients have partnered with Venture Solutions to create landing pages, provider billing payment portals, online member processes, and smart forms in addition to our data services and document composition solutions. Our solutions empower you to develop a comprehensive communications strategy for healthcare, allowing you to engage with members online while reducing call center volumes.

Personalization

Personalized and interactive communications for healthcare members are the latest trend in CCM for healthcare providers. Venture Solutions has proven success with clients who have implemented dynamic content, accessible PDFs, and personalized video for their healthcare communications.

The Numbers Speak for Themselves

Years in Business

10 Years

Average Client Tenure

1 Billion

Communications Delivered Annual

20%

Clients in Healthcare

How Venture Solutions’ CCM Solutions Can Help in the Healthcare Industry

1 Multi-Channel Delivery Strategies That Work

2 Intelligent Print and Mail Driven by Data

3 More Relevant Messaging to Strengthen Relationships

4 Digital Delivery with End-to-End Security

5 Greater Flexibility and Compliance Monitoring

What Our Clients Say

"Our Venture Solutions account managers have been working with us for many years. It feels like they are part of our team."

SVP of Operations—Managed Healthcare Client

"Venture Solutions is doing great at meeting all of our needs in a timely fashion. Quick responses, clear communication, easy transfer of data process. Love working with our reps! It is very easy to communicate with both of them and they are always there to help and offer solutions when needed. These two make a fantastic team!"

VP of Operations—Large University Medical Provider

"Our Sales rep and support staff are the BEST! It is safe to say that without them, we wouldn't be as satisfied as we are."

Director of Procurement—Large Healthcare Provider Client

“Venture team has been a great strategic partner. One that I can always count on to help us through rough situations.”

Manager – Large Healthcare Client

“I can trust that when I deliver our material requests to the Venture team they will deliver quality work in a timely manner.”

Manager – Large Healthcare Client