Customer Communications Management (CCM) Solutions for the Human Capital Management Industry

Whether you would like to drive up e-adoption rates or need a backup for when paperless statement delivery fails, Venture Solutions’ print and digital delivery channels that work in harmony with each other to create an engaging and effective employee experience. You can rely on the deep industry expertise of our team and reap the benefits of using CCM solutions from a dependable partner.

Our highly advanced data processing and intelligent production capabilities ensure every mailing is accurate and of the highest quality, including our white paper check printing. As a top-tier CCM solution provider, we can perform rigorous analysis to ensure mailing address hygiene so you can stop sending communications into the abyss and reduce costs from returned mail.

Our solutions and industry experts are here to help you securely manage customer data and business assets. Deliver links to electronic tax statements, W-2s, employee welcome kits, benefit enrollment materials, and other notices via SMS text, email, or personalized video. With API integrations to connect Venture Access™ to your own customer portal, implementing secure, digital customer communications in the human capital management industry couldn’t be simpler.

Rules-based dynamic content tailors each employee communication to cover all the relevant information related to their employment data and processes. Content can better reflect the status of their paychecks and include any specific information that may not apply to an entire mailing group. Our information design for human capital management companies centers on driving ROI, improving employee experience, and strengthening response rates. Personalized messaging signals to employees that they are more than an ID number in your database — they can trust you to reliably deliver these essential services.

CCM service for the human capital management industry depends on compliance, best practices, and scalability. Employees require communications that are as accessible, up to date, and personalized as possible. This requires a platform with extensive, fully optimized data input and output capabilities to enable seamless workflow automation, while also allowing human intervention as needed. Our reporting analytics give you a comprehensive view of your communication programs for fully self-service compliance monitoring, all from a single platform.