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Human Capital Management Communications Suite

Venture Solutions offers a comprehensive CCM solution suite for outsourced human resources services organizations. We work with you to leverage multi-channel delivery for personalized, effective print and digital customer communications. Our industry-leading experts actively track trends and best practices for CCM in the human capital management niche, so they can offer knowledgeable recommendations for improvement.

End-to-End Human Capital Management Communication Suite

Content Optimization

Reduce redundant content and streamline template management.

Correspondence Creation

Build, edit, and approve letters & emails communications for multi-channel delivery.

Complex Document Creation

Prepare more complex documents like policy documents for multi-channel delivery.

CCM Platform

Centralized hosted managed technology to enable self-service across all channels.

API Integrations

Web service APIs for modern data exchange integrate with internal and third-party systems.

Print & Mail Fulfillment

Secure production facilities nationwide support intelligent insertion, ad hoc work, kitting, and white paper checks.

Email & SMS Delivery

Boost customer engagement through digital delivery based on customer preference.

Postal Optimization

Receive assistance with address hygiene, promotions and postage discounts, and return mail reduction.

Mail Processing

Managed return mail processing services with USPS Secure Destruction and reporting support.

Tracking & Reporting Dashboard

Monitor all activities and access advanced reports for key analytics and auditing resources.

50+

Years in Business

10Y

Average Client Tenure

1B

Communications Delivered Annually

Let’s Work Together

Advance your communications and digital transformation strategy with Venture Solutions.

Data-Driven Personalized Communications

Deliver understandable and actionable customer communications by leveraging dynamic data and templates optimized with information design best practices.

Customer Communications Management for Payroll & HR Services

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All-in-One Solution

From electronic tax statements to W2s, employee welcome kits, paychecks, direct deposit confirmations, and other employee letters, we offer an end-to-end multi-channel communication solution suite for human capital management providers. Our platform consolidates data from multiple data sources via API integrations within a single platform. Monitor communications at every stage, create new letters and correspondence, and even deploy synchronized communications across all available channels through our online dashboard.

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Print & Mail

To make your print programs as efficient and cost-effective as possible, you need a CCM solutions partner with the latest in print and mail solutions for human capital management providers. Venture Solutions’ secure CCM framework is equipped with cutting-edge equipment to produce all your print communications as part of an effective multi-channel customer communications strategy, including our innovative white paper approach to printing checks.

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Web Development

Many of our HCM clients have partnered with Venture Solutions to create landing pages, payroll and tax reporting portals, and online benefits selection processes in addition to our data services and document composition solutions. Our solutions empower you to develop a comprehensive communications strategy for human capital management, allowing you to engage with your customers' employees online while reducing call center volumes.

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Personalization

Personalized and interactive communications are the latest trend in CCM for human capital management services. Venture Solutions has proven success with clients who have implemented dynamic content, accessible PDFs, and personalized video for their employee communications.

Faster, Smarter, Better

Advance your employee communications and digital transformation strategy with Venture Solutions.

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How We Serve the Industry

Platform Providers

Improve employee experiences with personalized multi-channel communications.

Create meaningful connections with your customers' employees with data-driven, secure, and highly personalized communications. Deliver information about an employee's account, upcoming changes to their benefits, or cross-sell opportunities to offer added value.

Data Services
Composition & Design
Multi-Channel Delivery

How CCM Works in the Human Capital Management Industry with Venture Solutions

1 Multi-Channel Delivery Strategies That Work Plus Icon

2 Intelligent Print and Mail Driven by Data Plus Icon

3 Compliant and Secure Digital Delivery Plus Icon

4 More Relevant Messaging to Strengthen Relationships Plus Icon

5 Greater Flexibility and Compliance Monitoring Plus Icon

CCM Solutions for Human Capital Management

Experience You Can Trust


Venture Solutions maintains industry certifications that validate our expertise and confirm our commitment to excellence,
providing high-quality, reliable service you can count on. Our certifications include:

ISO 9001:2015   |   SSAE 18 SOC 2 Type II   |   FISMA   |   HITRUST   |   FDA   |   IRS   |   G7®   |   HIPAA

  • "The Customer Care team is in lock step with us and our program all year. They are willing to go above and beyond to make things happen, provide solutions, and provide feedback when needed."
    Strategic Planning Manager
    Large Payroll & HR Platform Provider
  • "Venture makes it easy to process our product and offers solutions that fit our business needs."
    Strategic Planning Manager
    Large Payroll & HR Platform Provider
  • "The team is always willing to meet and stay connected all year, much appreciated!"
    Strategic Planning Manager
    Large Payroll & HR Platform Provider
  • "Our dedicated partners [...] are excellent - extremely professional, courteous and responsive. They continuously keep us in the loop of progress and willing to accommodate us if a system issue on our end may delay file transmissions. We have never missed a mailing deadline or even felt at risk of missing a deadline."
    IT Analyst
    Large Payroll & HR Platform Provider
  • "Venture has accommodated every need we present to them and consistently meet our deadlines."
    IT Analyst
    Large Payroll & HR Platform Provider
  • "Almost immediately after our initial implementation, our liaison suggested a mailing improvement that made the process smoother and saved [us] postage!"
    IT Analyst
    Large Payroll & HR Platform Provider
  • "Every time we have an ask, the team always has an answer. It may not be a yes we can in the beginning but we are always given alternative solutions or they find a way to accomplish the ask. Love this team!"
    Project Manager
    Large Payroll & HR Platform Provider
  • "[Our account managers] are amazing partners and I could not be more pleased with the team at Venture."
    Project Manager
    Large Payroll & HR Platform Provider

Ready to take your communications to the next level?

Discover the benefits of a CCM suite from a provider who knows the human capital management industry.

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