Customer Communications Management (CCM) Solutions for the Human Capital Management Industry

Venture Solutions offers a full suite of customer communication management (CCM) solutions for outsourced human resource services organizations. We work with you to leverage omni-channel delivery tools for personalized, effective print and digital employee communications. Our industry-leading experts actively track industry trends, regulatory changes, and best practices for CCM in the human capital management niche so they can offer knowledgeable recommendations for improvement.

Customer Communications Management for Payroll & HR Services

Digital Solutions
Digital Solutions

From electronic tax statements to W-2s, employee welcome kits, paychecks, direct deposit confirmations, and other employee letters, we offer a full suite of omni-channel communications solutions for human capital management providers. Our solutions consolidate data from multiple sources, all within a single platform. Monitor communications at every stage, create new letters and correspondence, and even deploy synchronized communications across all available channels through Venture Access™.

Print and Mail
Print & Mail

To make your print programs as efficient and cost-effective as possible, you need a CCM solutions partner with the latest in print and mail solutions for human capital management providers. Venture Solutions’ secure CCM framework is equipped with cutting-edge equipment to produce all your print communications as part of an effective omni-channel delivery strategy, including our innovative white paper approach to printing checks.

Web Development
Web Development

Many of our HCM clients have partnered with Venture Solutions to create landing pages, payroll and tax reporting portals, online benefits selection processes, and smart forms in addition to our data services and document composition solutions. Our solutions empower you to develop a comprehensive communications strategy for human capital management, allowing you to engage with your customers’ employees online while reducing call center volumes.

Personalization
Personalization

Personalized and interactive communications for employees are the latest trend in CCM for human capital management services. Venture Solutions has proven success with clients who have implemented dynamic content, accessible PDFs, and personalized video for their employee communications.

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Advance your employee communications and digital transformation strategy with Venture Solutions.

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Years in Business

50

Years in Business

Average Client Tenure

10 Years

Average Client Tenure

Annual Printed Communications

700M+

Annual Printed Communications

How CCM Works in the Human Capital Management Industry with Venture Solutions

1 Omni-Channel Delivery Strategies That Work Plus Icon

2 Intelligent Print and Mail Driven by Data Plus Icon

3 Compliant and Secure Digital Delivery Plus Icon

4 More Relevant Messaging to Strengthen Relationships Plus Icon

5 Greater Flexibility and Compliance Monitoring Plus Icon

CCM Solutions for Human Capital Management

What Our Clients Say

"The Customer Care team is in lock step with us and our program all year. They are willing to go above and beyond to make things happen, provide solutions, and provide feedback when needed."

Strategic Planning Manager—Large Payroll & HR Platform Provider

"Our dedicated partners [...] are excellent - extremely professional, courteous and responsive. They continuously keep us in the loop of progress and willing to accommodate us if a system issue on our end may delay file transmissions. We have never missed a mailing deadline or even felt at risk of missing a deadline."

IT Analyst—Large Payroll & HR Platform Provider

"Every time we have an ask, the team always has an answer. It may not be a yes we can in the beginning but we are always given alternative solutions or they find a way to accomplish the ask. Love this team!"

Project Manager—Large Payroll & HR Platform Provider

Our Certifications

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Gramm Leach Bliley
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Ready to take your human capital management communications to the next level?

Discover what a partnership with Venture Solutions can do for your organization.

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