Venture Resource Blog

Martin Clingly, Business Development Director at Venture Solutions, recently returned from the 2025 Digital Mortgage Conference hosted by National Mortgage News. The conference was a dynamic event packed with innovation, AI buzz, and insight into the future of lending.

Here’s what industry insiders are talking about:

1. AI is Reshaping Roles: From voice automation to AI-powered loan officers, tech is streamlining origination and reducing manual processes.
2. Updating Legacy Systems: Lenders face a tough choice to modernize aging platforms or pay a premium for next-gen tools. Many are exploring in-house AI-wrapped solutions.
3. Marketing & Retention: Digital platforms are helping lenders stay top-of-mind with borrowers through personalized campaigns like birthday messages and HELOC reminders.
4. Compliance Is Playing Catch-Up: As AI adoption accelerates, regulatory frameworks are struggling to keep pace.
5. Economic Uncertainty: Interest rates are stabilizing around 5.5–6%, but tariffs and inflation continue to complicate long-term forecasts.

• Digital marketing drives customer retention & loyalty.
• AI is reshaping roles and workflows in the industry.
• AI adoption is outpacing compliance frameworks.
• Automated, multi-channel solutions are in demand.

The mortgage space is evolving rapidly. For lenders and vendors, the message is adapt, innovate, and prepare for the future.

Let’s connect if you’re exploring digital solutions or customer engagement strategies in the mortgage industry. martin.clingly@venturesolutions.com