The most frequently and closely viewed transactional documents in wealth management, statements are often sent both in paper and digital format. Its success is aided by content management and video solutions to help customers better engage with the document.
These key regulatory transactional documents are either sent individually or included with another document such as a statement or invoice. Because they are mostly mandated documents, a top-tier print and mail provider must be able to verify when they were sent and what content they included.
Wealth management documents are sometimes mailed with highly specialized documents such as a payout check or a tax form such as Forms 1099, 5498, or 706. These communications require specialized production that complies with check processing and IRS reporting requirements.
The staying power of the paper document for high profile communications such as quarterly financial statements has remained essential to the wealth management industry. Nonetheless, documents in a digital format have become a necessary part of business communication even when a paper version is sent.
With ever increasing mailing costs, many companies have started incorporating some marketing material into their quarterly statement and invoice mailings, sometimes as an accompanying document or as variable targeted messaging on the document itself.
Pre-Production Processing
Pre-production is comprised of input data processing, page composition of wealth management documents, and output file generation for all delivery channels. As turn times required by statement production can be as quick as 24 hours, the steps must be fully integrated and automated.
Omni-Channel Deployment
Driven by customer preference and government mandates, wealth management document delivery channels include print & mail, email, mobile, and online presentment. Because they are often paired with an e-pay option, they must be composed and delivered in full alignment across all channels.
Information Management
Critical customer communication programs rely on information to be successful. This ranges from real-time status reports during production to post-production reporting verifying 100% fulfillment and Service Level Agreements. A top-tier wealth management print and mail provider offers exceptional information management.
Content Management
The purpose of wealth management communication is to deliver communications that the customer can easily read and engage with. Customers need communications that are comprehensive, relatable, and accommodating, so businesses must have systems in place to ensure their clarity.
Our wealth management solutions are leading the cutting edge within the CCM industry. We continually invest in our technology, people, and solutions to create excellence for the next generation, particularly their digital components.
