Venture works with all your critical communication needs including:
- Welcome Kits
- Participant Statements
- Employer/Plan Sponsor Summary Reports
- DOL Fee Disclosure Notifications
- Welcome/Enrollment Kits
- Tax Documents
Venture's online electronic presentment and payment solution offers your customers a convenient and easy-to-use option for viewing and paying their bills online. Additionally, our Preference Center allows customers to manage their delivery preferences for each type of communication. Our solutions are responsive to the device customers use—whether it be computer, tablet or smart phone.
Venture partners with our clients to ensure all regulatory and compliance needs are met. Responding to a change in the industry, a SCC driven mandate or a fund closes often requires a expedited change to your customer communications. Venture can keep you in compliance with targeted inserts and messaging alerting your customers to a change in their account or requesting them to take action if needed.
Venture’s return mail service takes the time, effort and guesswork out of processing returned First-Class mail pieces.
We offer Venture|critical—our cost-effective service to ensure mission-critical communications reach the customer in a timely manner. Part of this is Venture’s Certified Mail solution, which handles the processing, mailing, delivery confirmation via eSignatures and returned signature cards or undeliverable mail pieces for you. Our automated solution meets all USPS requirements, is automated for low and high volumes and uses only USPS-approved forms.
Yes. We have partnerships with many of these companies and we have experience integrating with all types of servicing systems.
Venture|access is the online 24/7 customer care tool that provides clients live, up-to-date information to help manage customers’ needs and requests regarding products Venture prepares and supplies. The self-service tool provides information regarding the specific production job into the specific consumer account items, as well as supplying a PDF of the produced document. Venture|access allows on-line job proofing and provides mail tracking information, including inbound and outbound, as well as many other online reports on the products, invoices and more.