There is a long list of expenses and responsibilities that a company can move from its balance sheet to their outsource partner. These include costs for labor recruitment and management, capital and human resource investment, facilities, security, and business continuity. Top-tier outsource partner such as Venture Solutions can be part of a reliable supply chain with the ability to procure material in large quantities at lower cost.
Whereas marketing communication only contains a customer’s name and address, transactional customer communication often contains sensitive data like account numbers, loan balances, financial history, and health information. The challenge in this is not only keeping the data secure, but ensuring the right data gets to the right person at the right time according to federal regulations. This undertaking can easily become a considerable risk management challenge that may be better handled by an outsource partner.
Working with a top-tier print outsource provider allows a company to focus on its core competencies, rather than worrying about the challenges of print production. This includes tracking industry best practices, investing in equipment and software, finding employees who have the right technical expertise, and dealing with ever-increasing security and regulatory demands.
While using an outsource provider moves production elsewhere, the amount of control your company has over its final products doesn’t have to change. Online tools make it easier than ever for companies to still manage their production while it’s being done elsewhere. A top-tier print and mail provider such as Venture Solutions has remote management solutions with 24/7 accessibility.
Pre-Production Processing
Pre-production is comprised of input data processing, page composition, and output file generation for all delivery channels. Given customer communication’s required quick turn times, these steps must be integrated and automated.
Omni-Channel Deployment
Driven by customer preference and government mandates, delivery channels must extend beyond print and mail to include email, mobile, and online presentment. Customer communications must be composed, produced, and delivered in full synchronicity.
Content Management
Customers need communications that are understandable, relatable, and accommodating, so businesses must have systems in place in ensure their clarity. A top-tier print and mail provider like Venture Solutions has solutions to achieve this goal.
Information Management
Like any complex workflow, customer communications rely on information to succeed, from real-time status reports during production to post-production reporting verifying 100% fulfillment and Service Level Agreements.
Venture Solutions has everything you need to deliver next-level communication service, whether you already have an omni-channel communication strategy or need help getting started.
